SM AI Support Widget for WooCommerce
One-time purchase — yours forever, no recurring fee
SM AI Support Widget
A WhatsApp-style AI chat bubble for WordPress that answers customer questions instantly - using your business information, and live product and order data the moment WooCommerce is detected. No coding, no complicated setup, no monthly platform fee.
Most AI chat plugins either lock you into one provider's pricing, or hand the AI a vague instruction and hope for the best. This one is built the other way around: every answer is grounded in the exact business details, policies, and product data you provide, so it stays accurate and on-brand instead of guessing.
A Chat Experience Visitors Already Know How to Use
- Floating WhatsApp-style bubble with a smooth open/close animation - the icon morphs from a chat bubble into a close (X).
- Message tails, delivery timestamps, and an animated typing indicator while the AI is thinking.
- Conversations persist across a page refresh for several hours - visitors never lose their place.
- Automatically detects a theme's fixed mobile bottom navigation bar and shifts above it, so the bubble never overlaps a Cart/Wishlist/Menu bar.
- Set a custom Agent Name and upload a photo directly from the WordPress Media Library - no external image hosting needed.
- The header shows that name and photo, and the welcome message introduces itself: "Hi! I'm Riya from Your Store...".
- The AI stays in character - if asked its name, it answers with the one you configured.
- Tappable suggestion chips under the welcome message, auto-selected based on whether WooCommerce is active, or fully customized with your own four prompts.
- Deliberately built around questions the AI can fully resolve itself - no "talk to a human" shortcut is ever suggested up front.
- When the AI mentions a specific product, a real product card appears underneath - image, price, in-stock badge, and a link to the product page, generated from live WooCommerce data.
- A "Continue on WhatsApp" button appears only when a visitor explicitly asks for a person, or the AI genuinely can't resolve something.
- Opens WhatsApp with your number pre-filled, continuing right where the bot left off.
Product & Order Answers, With Zero Extra Setup
- A visitor asks "do you have the blue one in stock?" and the widget matches it against your real catalog - current price and stock included.
- Uses a narrow, keyword-matched search first to keep AI costs low, falling back to a broader catalog snapshot only for generic questions like "what do you sell?"
- A short-lived cache keeps repeat questions fast, and clears automatically the moment a product is updated.
Give a visitor's order number and the widget looks up its real status, date, and total directly from WooCommerce - no separate order-tracking plugin required.
A Settings Screen That Explains Itself
Organized into focused, clearly separated cards instead of one long form - and fully responsive, so every field stacks cleanly on a phone instead of the usual cramped settings-table squeeze.
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Built-In Setup Guide
A "How to Use" tab walks through getting an API key, filling in business details, and activating a license - with direct links to each provider's key page, plus a troubleshooting section. |
Business Info, All in One Place
Name, description, hours, location, policies, support email/WhatsApp, and a full FAQ builder for anything you want answered exactly your way. |
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Multi-Provider AI Settings
Each of the 4 providers keeps its own saved key and model - switching between them to compare never overwrites another one. "Test Connection & Save" verifies the key before saving, with the exact error if something's wrong. |
Security & Performance
API keys encrypted at rest, a per-visitor rate limit so a bot can't burn through your AI quota, and CSS that resists theme interference instead of inheriting broken button/link styling. |
- WordPress 5.8 or higher, PHP 7.4 or higher
- WooCommerce (optional - unlocks product/order lookup; works as a standalone chatbot without it)
- An API key from at least one supported AI provider (a free-tier Gemini or Groq key is enough to start)
- WhatsApp-style AI chat widget for any WordPress site
- Supports Google Gemini, Groq, OpenAI, and Anthropic Claude
- Automatic WooCommerce product price, stock, and order-status answers
- Visual product cards with image, price, and stock badge in chat
- Custom Agent Name and photo for a personal, human touch
- Smart quick-reply suggestion chips under the welcome message
- Conditional "Continue on WhatsApp" handoff for human escalation
- Built-in rate limiting to protect your AI API usage
- Encrypted API key storage
- Fully mobile-responsive admin panel and chat widget
- Built-in step-by-step setup guide
- Theme-compatible design that won't clash with your site's styling
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v1.2.1 2026-07-24
Restructured admin Business Info tab into separate cards with Agent Persona at top
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v1.2.0 2026-07-24
Added Chat Agent Persona (custom name + photo)
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v1.1.1 2026-07-23
Mobile layout fixes and legal license notice
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v1.1.0 2026-07-23
Per-provider API key storage, encrypted keys, How to Use tab, rate limiting
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v1.0.7 2026-07-23
Fixed price display bug, reduced AI token usage
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v1.0.6 2026-07-23
Added visual product cards in chat
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v1.0.5 2026-07-23
Redesigned admin UI with mobile responsiveness
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v1.0.0 2026-07-22
Initial release
